Privacy Policy

At Misfit Magick Publishing, we’re all about keeping your secrets safe—because we know the last thing any Witch wants is their personal details pinched and put in a jar, to be found years later in someone’s freezer.

This Privacy Policy is our charm against nosy intruders, explaining how we gather, use, and guard your personal info whenever you cross our path, whether you’re browsing our website or shopping for spellbinding goodies.

Your privacy is sacred, and we’re here to protect it with every bit of our magickal might! 

 1. Information We Collect

We collect the following types of personal data:

a. Personal Identification Information.

Name, email address, postal address, and phone number.

b. Payment Information.

 Payment card details and billing address, which are collected and processed by our secure payment processors.

c. Order Information.

 Details of the products you have purchased and your shipping information.

d. Communication Data.

 Information you provide when contacting us, including via email or our website contact forms.

e. Technical Data.

IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

2. How We Collect Data

We collect personal data in the following ways:

a. Direct Interactions.

You may give us your personal data by filling in forms on our website, placing orders, or corresponding with us by post, phone, email, or otherwise.

b. Automated Technologies.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

3. How We Use Your Data

We use your personal data to:

a. Process and fulfil your orders, including managing payments and arranging for shipping.

b. Communicate with you, including responding to your inquiries and sending you updates about your orders.

c. Improve our website and online shop to ensure that content is presented in the most effective manner for you and for your device.

d. Comply with our legal obligations, including maintaining records of our transactions and communications.

4. Data Sharing

We do not share your personal data with third parties, except where it is necessary to fulfil your orders (e.g., sharing your shipping details with delivery services). We ensure that any third party who processes your data on our behalf adheres to strict data protection standards.

 5. Data Security

We take the security of your personal data seriously. We use HTTPS encryption to protect your data during transmission and store it securely in a SQL database. Access to personal data is limited to authorised personnel who are required to keep the information confidential.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Once your personal data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

Under the UK GDPR, you have the following rights concerning your personal data:

a. The right to access.

You may request a copy of the personal data we hold about you.

b. The right to rectification.

You may request that we correct any inaccurate or incomplete data.

c. The right to erasure.

You may request that we delete your personal data, provided there are no legal reasons for us to retain it.

d. The right to withdraw consent.

You may withdraw your consent to the processing of your data at any time, by contacting us in writing at privacy@misfitmagick.uk.

To exercise any of these rights, please contact us at privacy@misfitmagick.uk.

8. Cookies

We use cookies to enhance your experience on our website. These cookies help us understand how you use our site and allow us to improve its functionality. You can manage your cookie preferences through your browser settings.

 9. Children’s Privacy

We do not knowingly collect data from individuals under the age of 16. If you believe that we have collected data from a minor, please contact us at privacy@misfitmagick.uk, and we will take appropriate measures to delete such data. 

10. External and Affiliate Websites

Our website may contain links to external or affiliate websites. Please be aware that Misfit Magick Publishing is not responsible for the privacy practices, content, or terms of use of these external sites. We recommend that you review the privacy policies and terms of any third-party websites you visit.

If you choose to interact with or make purchases from external or affiliate websites, you do so at your own risk. Misfit Magick Publishing cannot be held responsible for any issues or violations of your rights that may arise on these third-party sites.

11. Book Reviews

As part of our editorial services, we may publish reviews of books on our website. These reviews may include the author’s name and details about the book. If you are an author and do not wish for your review to appear on our site, please contact us at reviews@misfitmagick.uk. We will promptly remove the review upon receiving your request.

12. Manuscript Data for Editorial Services

If you hire our editorial services, any manuscript data you provide will be stored on an encrypted server. Access to this data is restricted to the staff member assigned to your project, ensuring that your work remains confidential and secure. Once the project is completed, we will retain your manuscript data only for as long as necessary to fulfil our contractual obligations or as required by law, after which it will be securely deleted.

You will be given a documentation pack with further details if you choose us for an editorial service. If you are an existing client, please check your document pack or online account for your personalised data.

13. Removal or Amending of Items in the Online Shop

We reserve the right to remove or amend any items listed in our online shop at our discretion. If you have purchased an item that is subsequently removed or amended, we will honour the original purchase terms.

If you are an author and wish to have your product changed or removed from our online shop, please contact us at privacy@misfitmagick.uk with your request. We will work with you to make the necessary adjustments or remove the item as requested.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: privacy@misfitmagick.uk

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Last updated: 27/08/2024